My order was returned to sender or refused
An order may be returned to sender for one of the following reasons:
- An address is invalid or there is missing information,
- The carrier is unable to deliver your package, or
- The order is refused by the customer at time of delivery.
We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the shipping information provided is incorrect at the time of purchase.
Are we able to make changes to your order once they have been processed ?
No. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery.